Tasting Room Associate

Benefits:

• Training & development
• Employee discounts
• Flexible schedule

Cooperstown, NY

If you have a passion for wine, enjoy connecting with people, and thrive in a warm, hospitality-focused environment, we'd love to meet you. As a Tasting Room Associate, you'll create memorable guest experiences by welcoming visitors, sharing knowledge about our wines and winery, and providing exceptional customer service. This role is perfect for someone who is enthusiastic, personable, and takes pride in making every guest feel welcome while representing our winery with professionalism and genuine hospitality.

Essential Job Functions: 
Deliver a high-quality customer service experience for guests in the tasting room

• Perform tastings for winery guests
• Maintain appropriate display of inventory and wine for retail and tasting purposes
• Maintain the appearance of the tasting room through general upkeep and housekeeping
• Deliver a high-quality customer service experience at off-premises tastings and events
• Use of the POS/Square system to ensure accurate sales of products
• Perform all duties with the highest standard of quality and cleanliness. Responsible for the Financial Results of the tasting room

Qualifications: 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Education/Experience:

• Must be a friendly people person with a willingness to work hard 
• Customer service experience required
• A desire to work with the public 
• Wine knowledge is helpful but not required
• Basic mathematical and computer literacy, including POS system/Square 

Work Schedule:
This position will require you to be available days, nights, weekends, and have the flexibility to work at our other locations when needed, including on- and off-site events.

Hourly wage + Tips