Firestone Complete Autocare Store Manager in Hooksett, NH | 1289752629

Verified Pay check_circle	$80000 - $150000 per year
Hours	Full-time
Location	Hooksett, New Hampshire

Job Description

Responsibilities:

Customer service.
Drive store sales & promotions.
Build customer satisfaction & loyalty, creating results for teammates, customers, and the company.
Understand alternative tire sourcing and competitors.
Track and meet payroll, budget, and store goals.
Keep records and relevant financial information current.
Manage, schedule, and assign staff according to their skill level.
Attend paid training to stay up-to-date with new developments in the automotive service industry.
Follow up with customers to obtain feedback and ensure they are satisfied with received.
Other duties as assigned.
High School Diploma or equivalent.
Demonstrated success in retail sales management.
Problem-solving skills as they relate to customer complaints.
Aptitude to manage inventory, order scheduling, and merchandising displays.
Must be able to assist customers with personal sales as well as complaints to ensure customer retention and loyalty.
Exceptional teammate and customer communication skills.
Negotiation and conflict resolution skills.
Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.

Our Crew Knows Benefits:

Medical, Dental, and Vision – Starting day 1 for all our teammates.
Paid vacation and holidays.
On-the-job training and company-funded ASE certifications.
Tuition reimbursement program.
Flexible work schedule.
401(k) match.
On-demand pay (daily pay) program available.

Our Values Give Back to You:

Professional Development: No matter where you're at in your career, we've got the resources to help you level up.
Community Involvement: We pride ourselves on working with our local communities and giving back where we can.
Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility:

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

What We Offer:

At Bridgestone, what really matters is to foster co-creation opportunities and empower you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate and part of our larger mission to "Serve Society with Superior Quality." For that, we offer you more than just a competitive payment; we will provide you:

A supportive and engaging onboarding experience to ensure a smooth transition into our team.
The opportunity to develop and grow through training and regular mentorship.
Corporate Social Responsibility activities.
A truly global, dynamic, and challenging work environment.
Agility and work/life effectiveness and your long-term well-being.
A diverse and inclusive team.

Store Manager

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