Healthcare Appointment Scheduler

This Appointment Scheduler role demands excellent phone skills, a kind and empathetic tone, and a professional yet easygoing demeanor. The ideal candidate will be intuitive and resourceful, adept at emphasizing the importance of securing appointments and willing to do whatever is reasonably necessary to confirm bookings. This position involves managing multiple lead generation platforms, handling a high volume of appointment requests, and occasionally supporting event-based appointment setting. While not regularly interacting with the public, occasional local travel for event support will be required. The scheduler will report directly to a supervisor and primarily conduct outbound calls. Included in this submission, 3 references must be included. Without references, you will not be considered.

Responsibilities

• Set appointments through outbound phone communication
• Manage leads across multiple generation platforms
• Maintain accurate data entry and record keeping
• Coordinate scheduling via CRM and appointment software
• Support appointment setting during special events
• Follow up to confirm and reschedule appointments as needed
• Effectively manage resources to maximize scheduling efficiency

Required Qualifications

• Minimum 3 years’ experience in appointment scheduling
• Must have a healthcare background

Preferred Qualifications

• Strong phone communication skills
• Customer service experience
• Excellent time management and multitasking abilities
• Proficiency with data entry and CRM software
• Empathy and problem-solving skills

We are a chiropractic clinic and wellness spa focused on excellent patient care. If you want to be a part of a great and active group of people, we want to meet you!