General Manager - Quick Service Restaurant

Position Overview

We are seeking an experienced and results-driven General Manager to lead a high-volume Quick Service Restaurant (QSR) in Tillamook, Oregon. The ideal candidate is a hands-on restaurant operator who understands how to lead teams, control costs, drive sales, and maintain excellent guest service in a fast-paced environment.

The General Manager will have full responsibility for the restaurant's day-to-day operations and will play a key role in developing the team, improving profitability, and ensuring consistent execution of operational standards.

Key Responsibilities

Restaurant Operations

• Oversee all daily restaurant operations, including opening, closing, service, food preparation, and cleanliness.
• Ensure consistent execution of company standards for food quality, speed of service, hospitality, and safety.
• Maintain a clean, organized, and properly functioning restaurant.
• Monitor restaurant performance and quickly address operational challenges.
• Lead by example and remain hands-on during busy periods.

Team Leadership & Development

• Recruit, interview, hire, onboard, and train restaurant employees.
• Lead, coach, and develop Shift Leaders and team members.
• Create a positive, accountable, and team-oriented work environment.
• Identify high-potential employees and develop them for future leadership opportunities.
• Conduct performance evaluations and provide ongoing coaching and feedback.
• Maintain appropriate staffing levels based on business needs.

Financial & Labor Management

• Take ownership of restaurant sales, profitability, and controllable expenses.
• Manage labor costs through effective scheduling and productivity management.
• Monitor food costs, waste, inventory, and product usage.
• Review sales and operational reports to identify opportunities for improvement.
• Ensure cash handling and reconciliation procedures are followed.
• Develop action plans to improve sales, labor performance, and overall profitability.

Guest Experience

• Deliver a consistently positive and high-energy guest experience.
• Respond professionally to guest concerns and resolve issues promptly.
• Monitor customer feedback and identify opportunities to improve service.
• Maintain high standards for speed, accuracy, food quality, and hospitality.

Food Safety & Compliance

• Ensure compliance with all health, food safety, sanitation, and workplace safety regulations.
• Maintain proper food handling, storage, temperature, and sanitation procedures.
• Ensure employees are properly trained on safety and operational procedures.
• Complete required inspections, checklists, and documentation.

Qualifications

• 3+ years of restaurant management experience, preferably in a QSR, fast-casual, or high-volume restaurant environment.
• Previous experience as a General Manager, Assistant General Manager, or Restaurant Manager preferred.
• Strong understanding of labor management, scheduling, food cost, inventory, and restaurant profitability.
• Proven ability to recruit, train, coach, and retain employees.
• Strong leadership and communication skills.
• Ability to work effectively in a fast-paced, high-volume environment.
• Strong problem-solving and decision-making abilities.
• Comfortable working nights, weekends, and holidays as required.
• Reliable transportation and the ability to work a flexible restaurant schedule.

Ideal Candidate

The strongest candidate will be a true QSR operator who can take ownership of the restaurant rather than simply manage individual shifts. Experience leading high-volume drive-thru or counter-service operations is highly desirable.

Candidates with backgrounds in McDonald's, Wendy's, Burger King, Taco Bell, KFC, Arby's, Subway, Sonic, Jack in the Box, Carl's Jr., Dairy Queen, or similar QSR concepts are encouraged to apply.

Compensation & Benefits

• $65,000–$70,000 annual salary
• Performance-based bonus opportunities
• Medical, dental, and vision benefits
• Paid time off
• Retirement benefits
• Career advancement opportunities
• Ongoing training and leadership development

Why Join Us?

This is an excellent opportunity for an experienced QSR leader who wants to take ownership of a restaurant operation, build a strong team, and make a measurable impact on sales, profitability, and guest satisfaction.

If you're a hands-on restaurant leader with strong QSR experience and a passion for developing people, we'd like to hear from you.

The Restaurant Zone is a leading hospitality recruitment agency specializing in connecting top-tier talent with restaurants, hotels, and hospitality groups across the United States. We partner with growing brands and established operators to deliver high-quality candidates for management, executive, and specialized roles. Our team combines industry expertise, a vast candidate network, and a results-driven approach to help businesses build strong, reliable teams. At The Restaurant Zone, we focus on speed, quality, and long-term fit—ensuring both clients and candidates succeed.