Account Manager Telephone Representative

Company: The Best Roofing company of it's kind in the Detroit and Grand Rapids markets. 30 Year old family-owned business providing roof replacement, storm restoration, siding and gutters.

Position: Account Manager/Telephone Representative

This role focuses on customer development and appointment scheduling and satisfaction after sales, completing post-install paperwork, and presenting additional services or options for the customers over the phone.

Essential Duties & Responsibilities:

• Contact homeowners and schedule estimate appointments
• Call homeowners after installation to perform post-checks
• Confirm successful installation and customer satisfaction
• Complete final paperwork and approvals
• Present additional products, upgrades, or services if needed

Required Skills:

• Strong phone sales skills and customer service experience in Home Improvement Industry Preferred
• Strong communication and customer service skills
• Ability to explain products and services
• Attention to detail with paperwork and documentation

Position Offer

• Competitive Pay
• Career Growth

To Apply

Send your resume and phone number. Qualified applicants will be contacted for next steps.

The Best Roofing company of it's kind in the Detroit and Grand Rapids markets. 30 Year old family-owned business providing roof replacement, storm restoration, siding and gutters.