Hotel Cafe Barista

Benefits:

• Employee discounts
• 401(k)
• Competitive salary
• Paid time off

Property: Delta Hotels Matteson Chicago
Managed By: Garnet Hotels
Location: 500 Holiday Plaza Drive, Matteson, IL 60443
Department: Food & Beverage
Reports To: Food & Beverage Manager / Assistant Food & Beverage Manager
Typical Shift: 5:00 a.m.–12:00 p.m.

Position Summary

Garnet Hotels is seeking an enthusiastic and guest-focused Barista to join the Delta Hotels Café team at Delta Hotels Matteson Chicago.

Our café serves Starbucks® coffee and specialty beverages, providing hotel guests and visitors with a premium coffee experience. The Barista will prepare handcrafted beverages, serve grab-and-go food items, process transactions, maintain café presentation, and deliver genuine Marriott hospitality.

The ideal candidate enjoys working with guests, has a passion for coffee, and thrives in a fast-paced environment.

Key Responsibilities

•  Prepare coffee, espresso beverages, teas, and specialty drinks according to approved recipes. 
•  Welcome guests and provide friendly, personalized service. 
•  Accurately take orders and process POS transactions. 
•  Maintain knowledge of beverages, pastries, grab-and-go items, and promotions. 
•  Recommend beverages and food pairings. 
•  Ensure consistent beverage quality and presentation. 
•  Stock coffee, food items, cups, condiments, and café supplies. 
•  Maintain clean and organized service counters, seating areas, and display cases. 
•  Monitor product freshness and rotate inventory using FIFO procedures. 
•  Assist with deliveries, receiving, and inventory storage. 
•  Follow food-safety, sanitation, and health-department requirements. 
•  Complete opening, closing, and daily cleaning duties. 
•  Address guest concerns promptly and professionally. 
•  Work with other hotel departments to support an excellent guest experience. 

Qualifications

•  Previous café, coffee shop, restaurant, hotel, retail, or customer-service experience is preferred. 
•  Excellent communication and interpersonal skills. 
•  Strong attention to detail and commitment to quality. 
•  Ability to multitask in a fast-paced environment. 
•  Dependable attendance and punctuality. 
•  Basic math, cash-handling, and POS skills. 
•  Ability to work shifts beginning at 5:00 a.m. 
•  Availability to work weekends and holidays. 
•  ServSafe Food Handler certification or ability to obtain it upon hire. 

Preferred Experience

•  Previous barista experience 
•  Espresso-beverage preparation experience 
•  Knowledge of Starbucks® beverages and recipes 
•  Marriott hotel experience 
•  Point-of-sale system experience 

Physical Requirements

•  Ability to stand and walk for extended periods. 
•  Ability to lift and carry up to 30 pounds. 
•  Frequent bending, reaching, and repetitive hand movements. 
•  Ability to work efficiently during busy café periods. 

Benefits

•  Hourly pay of $16.00–$18.00 
•  Paid Time Off for eligible associates 
•  Professional-development and advancement opportunities 
•  Supportive and collaborative work environment 
•  Opportunity to join a new hotel opening team 

Equal Employment Opportunity

Garnet Hotels is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs without regard to any status protected by applicable law.