D365 BC Support Analyst

Position Summary

• An experienced ERP Support Analyst is needed to deliver end-user support for core financial and operational modules within a Microsoft Dynamics environment
  . This role involves supporting legacy system operations, assisting in accounting closing processes, and supporting the migration to Microsoft Dynamics 365 Business Central alongside integrated business applications
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Key Responsibilities

• Provide functional and technical end-user support and issue resolution across General Ledger, Job Costing, Purchasing, Sales, Inventory, and Payroll modules
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• Assist cross-functional teams with regular accounting cycles, including weekly, monthly, quarterly, and year-end closing processes
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• Support system growth and migration efforts by participating in testing, documentation, end-user training, and data onboarding for new business entities
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Qualifications

• 4+ years of hands-on experience delivering user support and troubleshooting within Microsoft Dynamics 365 Business Central
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• Background in Accounting, Business Administration, or a related field (or equivalent professional experience)
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• Practical understanding of financial, operational, and job costing core modules
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Preferred Qualifications

• Prior experience with legacy Microsoft Dynamics NAV environments (including Object Designer familiarity)
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• Familiarity with third-party ERP add-ons such as Project Pro, Payroll NOW by Integrity Data, or Serenic/Sylogist Payroll
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• Active Microsoft Dynamics certifications in NAV or Business Central
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