Management Technician

THE POSITION

Join a team that values careful work and supports community safety across the Commonwealth! The Management Technician position with the Department of Environmental Protection offers an opportunity to support important statewide environmental programs. This role allows you to contribute to the Mine Subsidence Insurance Program by assisting with applications, claims, and data tracking. You will help ensure that homeowners receive accurate information and dependable service. Apply today and help people across Pennsylvania safeguard their homes and properties!

DESCRIPTION OF WORK

This position supports the Mine Subsidence Insurance (MSI) Program by assisting with application processing, claims, digital records, and data analysis. The role helps ensure that program operations move smoothly and that staff and homeowners receive accurate information. As a Management Technician, you will perform the following duties:

• Application Review: Review MSI applications, verify information, and determine when inspections are needed
• Data Verification: Check maps, online resources, and internal systems to confirm mining conditions and property details
• Claim Processing: Handle new claims, prepare files, and organize documents for management review
• Database Support: Run reports, maintain databases, and provide guidance to staff on technical tools
• Public Assistance: Help homeowners and insurance producers with website navigation and troubleshoot issues
• Digital Conversion: Oversee the transition of structure and project files to digital formats

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 7:30 AM to 3:30 PM, Monday - Friday, with a 30-minute lunch.
• Occasional overnight travel to training or other offices might be required with this position.
• Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Coal Center. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $46,827.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Three years of advanced clerical or para-professional work which included the collection, recording, compilation, and presentation of office management or program related information; or
• Any equivalent combination of experience and training. An Associate's Degree may be substituted for two years of required experience.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans: