Accounts Receivable Clerk

We are looking for an Receptionist/ Accounts Receivable Clerk to support daily billing, payment application, and account follow-up activities for a growing team in Albuquerque, New Mexico. This Long-term Contract position is ideal for someone who combines strong customer service skills with accuracy in financial recordkeeping and a practical understanding of office operations. The person in this role will help maintain timely cash posting, resolve account issues, and ensure established procedures and compliance standards are consistently followed.

Responsibilities:

• Process incoming payments accurately, including checks and other forms of remittance, and record cash activity in the appropriate systems.

• Review customer accounts to confirm balances, investigate discrepancies, and update financial notes with clear and timely documentation.

• Communicate with customers regarding outstanding balances, payment questions, and account concerns while delivering attentive service.

• Support collections efforts by following approved procedures, tracking follow-up actions, and helping resolve billing disputes.

• Apply credits, reconcile payment details, and research account variances to ensure receivable records remain current and accurate.

• Assist with front-office and general administrative tasks such as filing, receptionist coverage, and maintaining organized account documentation.

• Monitor adherence to standard operating procedures and compliance expectations across accounts receivable activities.

• Coordinate with internal teams on payment processing issues, account reviews, and process-related questions to support efficient operations.

• Previous experience in accounts receivable, payment posting, collections, or a related accounting support role.
• Working knowledge of customer account maintenance, cash application, check handling, and credit-related transactions.
• Ability to identify discrepancies, research account issues, and complete follow-up with accuracy and sound judgment.
• Strong customer service and communication skills, with the ability to handle sensitive account matters professionally.
• Comfortable performing office support functions, maintaining files, and managing multiple administrative priorities.
• Familiarity with compliance expectations, standard operating procedures, and structured financial processes.
• Proficiency with basic business systems and common office software used for recordkeeping, review, and reporting.