Business Operations Expert - AI

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Business & Sales Operations Domain Expert
Type: Contract
Compensation: $60–$100/hour
Location: Hybrid, Bay Area, California
Commitment: 40 hours/week

Role Responsibilities

• Evaluate the quality of business and sales operations knowledge work tasks and model outputs. Identify missing behaviors, thin reasoning, and flawed assumptions.
• Write high-quality instruction specs and produce golden solutions to operations problems. Define tasks that reflect real-world practices.
• Design challenging operations tasks and evaluation sets. Collaborate with the research team to build domain-specific skills and tools.
• Work with client researchers and specialists to maintain consistent standards. Translate tacit operating judgment into explicit, teachable criteria.

Qualifications

Must-Have

• 4+ years of substantive ownership of a business, revenue, or sales operations function.
• Progression to a senior level such as Manager, Senior Manager, Director, Vice President, COO, or President.
• Specialization in areas like sales operations, revenue operations, CRM systems, or business analytics.
• Bachelor's degree; MBA or equivalent advanced degree preferred.
• Hands-on use of large language models and ability to discern well-reasoned answers.
• Commitment to 40 hours/week for an initial 6-month engagement.
• Reside in the Bay Area, California, and work on-site as required.

Application Process (Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
• For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.