Telemarketer - State Farm Agent Team Member

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:


Daniel Lottinger - State Farm Agentis hiring a limited number of full-time, in-office Insurance Sales team members to support our growth in Property & Casualty (P&C) and Life and fill the role of Telemarketer - State Farm Agent Team Member.

We’re looking for motivated, coachable people who want to build a long-term career—starting with strong training and continuing with hands-on coaching. If you enjoy connecting with others, solving problems, and working toward measurable goals, you’ll fit right in. You’ll learn to build relationships, serve customers, and turn opportunities into policies—supported by a team that wants you to succeed.

RESPONSIBILITIES

• Generate new business by executing a structured activity plan, including:
  • Inbound lead follow-up 
  • Outbound calling and outreach 
  • Prospecting and converting qualified leads into opportunities
• Manage customer accounts by keeping customer and policy details accurate and up to date in the CRM/database.
• Support customers with:
  • Policy questions and general inquiries 
  • Policy changes and updates 
  • Clear guidance on coverage options and next steps
• Partner with underwriters to help applications and requests move forward efficiently and support timely policy issuance.
• Maintain follow-through by tracking performance, documenting calls/statuses, and ensuring next steps are completed so leads don’t slip away.
• Represent the agency professionally with strong communication and a customer-first mindset at every touchpoint.

EXPECTATIONS

• Be on time and ready to perform—this is an execution-focused role where effort shows.
• Be coachable: you’ll receive feedback; your responsibility is to apply it quickly and keep improving.
• Be a team asset: communicate clearly, collaborate, and help maintain a positive office culture.
• Bring energy and ownership every day—be the best version of yourself and take pride in your results.
• Stay consistent with daily activity (calls, follow-ups, and next steps) to build pipeline and meet goals.

QUALIFICATIONS

• Team player with a competitive spirit and a positive attitude.
• Excellent customer service and communication skills (friendly, clear, confident).
• Strong organizational skills and attention to detail—accuracy is essential in insurance.
• Basic computer skills and comfort working in a CRM/database.
• Previous experience at an insurance agency is a plus, or being currently P&C and/or Life licensed.
• Prior sales and/or call center experience is a plus.
• Bilingual Spanish/English is a plus.

LICENSE REQUIREMENT
This is a licensed Insurance Sales position.
You must have or be able to obtain both:

• Property & Casualty (P&C) License
• Life License