Mortgage Final Document Administrative Specialist

Mortgage Final Document Administrative Specialist
At CharterWest Bank, we believe in helping our customers achieve their dream of homeownership with compassion and support. We are seeking a Mortgage Final Document Administrative Specialist to join our team at our Elkhorn, NE location. This individual will play a crucial role in ensuring that all final mortgage documents are accurately processed and filed in a timely manner.

Benefits:
• Medical, dental, and vision insurance
• Life and disability insurance
• 401(k) program
• Paid Time Off (PTO)

Responsibilities:
Office Administration
• Manage office inventory by tracking, ordering, and organizing supplies.
• Greet visitors and clients arriving at the front desk.
• Coordinate office vendors for equipment maintenance and shredding services.
• Prepare outgoing mail including certified mail, FedEx, and UPS shipments.
• Maintain shared office spaces like conference rooms and the breakroom.
Final Documents Management
• Review recorded mortgages and deeds of trust for accuracy from county offices.
• Track title policies and ensure final policies match loan terms.
• Obtain missing documents from title companies, escrow agents, and internal staff.
• Organize collateral files to send to investors or the warehouse bank.
Post-Closing Audits
• Fix errors quickly by contacting the closing agent or borrower for corrections.
System Updates
• Update loan systems with current file statuses and tracking dates.
• Answer emails and phone calls from title companies and investors.
• Sort incoming mail and match physical or digital documents to the correct loan files.

Qualifications:
• Previous experience in mortgage processing or administration
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal abilities
• Good computer skills to use loan databases and office software
• Ability to work efficiently in a fast-paced environment
• High school diploma or equivalent

CharterWest Bank is an Equal Opportunity Employer.