Training and Education Specialist III

Summary Statement

This is advanced level professional training and education work responsible for planning, coordinating, and delivering a variety of training and/or education courses, services, and activities to employees, state agencies, community partners, clients, or the public.  In addition to work performed by the Training and Education Specialist II level, employees independently perform complex work with minimal supervision.  Examples of factors contributing to complexity include responsibility for training the trainer, core and advanced courses, workshops, or activities requiring advanced, in-depth knowledge and study in assigned subject matter that may require the employee to possess special licenses or certifications.

Selective Requirement

Selective Requirements must be met in addition to the job requirements.  Applicants who do not possess the selective requirement will not be qualified.

6 months experience presenting training or education courses in healthcare services

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of a similar kind not specifically listed here. 

• Plans, coordinates, and delivers a variety of training and/or education courses, services, and activities such as instructor-led classroom, on-the-job or virtual training, workshops, or individual and group activities.
• Organizes and prepares materials and equipment such as exercises, handouts, manuals, laptops, audiovisual or specialized equipment, or other resources. 
• Researches and selects or recommends the method of delivery, materials, equipment, assistive technology, or activities to promote learning considering evidence-based and best practices. 
• Coaches others and provides feedback that fosters learning, understanding or improved performance. 
• Collects and analyzes data through surveys, course evaluations, interviews, specialized assessments, meetings, and other methods to evaluate quality and effectiveness and identify needs, requirements, issues, and challenges. 
• Makes recommendations for improvements based on findings such as new or modified courses, instructional methods, materials, equipment, and resources.
• Provides technical guidance, advice, and direction on training and education matters and promotes the use of related services and resources. 
• Prepares and maintains records and reports such as course schedules, rosters, training updates, or records of participation. 
• Completes continuing education to remain current on applicable standards, methods, techniques, best practices, laws, rules, and regulations in the assigned training and education area(s).
• Uses automated information systems and computer software to research, review, analyze, document, and report on relevant training and/or education information.  
• May maintain content on social media, and create, edit, and post instructional and promotional materials, brochures, videos, or other information.
• May operate and maintain training facilities such as visitor or education centers.
• May participate in reviewing, testing, and making recommendations on applicable technology.
• Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
• Performs other related duties as required.

JOB REQUIREMENTS for Training and Education Specialist III
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1. Possession of a Delaware Registered Nurse license OR multi-state compact license.
2. Two years’ experience in delivering training or education courses, services, individual or group activities using a variety of materials and equipment such as exercises, handouts, manuals, laptops, audiovisual or specialized equipment.
3. One year of experience in preparing and maintaining training or education records and reports such as course schedules, rosters, training updates or records of participation.
4. One year of experience in researching, selecting and designing courses, curricula, lesson plans, instructional methods, materials, or activities to meet training or education needs and learning objectives.
5. One year of experience in creating methods and tools to analyze and evaluate training or education needs and effectiveness.

MISSION: To improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations.