Commercial Collections Specialist

Commercial Collections Specialist

Location: Norwalk, CA

Compensation: $28/hour-$32/hour

Professional Search Group OC is partnering with a leading distribution firm to find a Commercial Collections Specialist to join their growing accounts receivable team. With continued growth comes new leadership opportunities and expanding teams — this is a great time to join.

About the Role

The Collections Specialist will manage a portfolio of business accounts, monitor outstanding receivables, and drive timely payment resolution in a B2B environment. This role is ideal for a detail-oriented professional who thrives on managing high invoice volumes while maintaining strong client relationships and a solutions-focused approach.

Responsibilities

• Monitor assigned accounts daily to proactively identify outstanding receivables
• Research historical account data to resolve billing discrepancies, disputes, and overdue balances
• Contact business clients regarding overdue payments and negotiate payment plans as needed
• Manage high-volume invoice processing and ensure accurate application of payments
• Partner with internal teams to quickly and accurately resolve billing issues
• Maintain detailed, accurate records of account status, collection activity, and client communications
• Prepare and present regular reports on collections progress, aging, and risk areas
• Deliver professional, solutions-oriented service to support long-term B2B client relationships

Qualifications

• Proven experience in collections, accounts receivable, or credit management, ideally in a B2B environment
• Comfortable managing a high volume of invoices and familiar with commercial billing cycles
• Skilled in a range of collection strategies with strong negotiation ability
• Proficient in MS Office, particularly Excel; experience with AR/collections databases a plus
• Track record of meeting targets and performance metrics in a deadline-driven environment
• Strong written and verbal communication with excellent interpersonal skills
• Analytical thinker with sound judgment and problem-solving ability
• Associate's or Bachelor's degree preferred, not required