Employee Benefits Coordinator

As a Benefits Administration Specialist, you'll be the operational heartbeat of our client services model.

Some of what you do will include:

• Process Open Enrollment elections, new hire enrollments, terminations and qualifying life events with speed and accuracy.
• Conduct regular audits to verify enrollment accuracy and resolve discrepancies.
• Work directly with clients to obtain missing HR data and support life event documentation.
• Coordinate with carriers and clients to resolve Evidence of Insurability requests.
• Manage COBRA eligibility determinations and process with the COBRA vendor when required.
• Audit API/EDI/834 integrations to ensure no file transmission errors or carrier discrepancies.
• Maintain accurate, up-to-date records in Salesforce.
• Proactively reach out to clients and new hires on missing enrollments.
• Collaborate with Client Account Managers and Analytic teams as needed.

What you Bring:

• Minimum 3 years of administrative or data entry experience.
• Strong HR/benefits background strongly preferred
• Experience with Employee Navigator or similar benefits administration platforms.
• Proficiency in Microsoft Office Suite (Excel, Word, Powerpoint)
• Above-average technical aptitude - you will learn new system quickly
• Exceptional attention to detail and a commitment to accuracy under deadline pressures.

We are a leading employer benefits firm delivering smart benefit solutions to private and publicly traded companies. Behind every seamless open enrollment and every resolved claim is a team that genuinely cares about doing the work right.