Family Specialist

Become a High Fidelity Wraparound (HFW) Family Specialist

Empower Families. Inspire Hope. Create Lasting Change.

Are you passionate about helping children, youth, and families build on their strengths and achieve meaningful goals? New Alternatives, Inc. is seeking a compassionate and dedicated High Fidelity Wraparound (HFW) Family Specialist to join our collaborative team.

The HFW Family Specialist plays a vital role in the High Fidelity Wraparound process by partnering with families to build trust, foster engagement, and provide ongoing support throughout their Wraparound journey. As a key member of the Child and Family Team (CFT), you will help families identify their strengths, navigate community resources, develop natural supports, and build the skills needed to achieve long-term success.

Working closely with HFW Facilitators and community partners, the Family Specialist advocates for family voice and choice while promoting hope, resilience, and positive outcomes.

Why New Alternatives, Inc.?

For decades, New Alternatives, Inc. has provided effective, trauma-informed, and culturally responsive behavioral health services to children, youth, and families. Our mission is to empower families through individualized care, meaningful partnerships, and community collaboration. We believe every family has strengths, and we are committed to helping them thrive.

What We Offer

• Competitive hourly pay: $23–$26 per hour, based on education, experience, and bilingual abilities
• Flexible work environment
• Professional development and career advancement opportunities
• Supportive, collaborative team culture
• Low monthly insurance premiums with multiple plan options
• Paid time off
• Referral bonus program
• Merit-based salary increases that recognize your contributions throughout the year
• Opportunity to make a meaningful difference in the lives of children, youth, and families every day

In This Role, You Will

• Build trusting, supportive relationships with children, youth, and families
• Promote family engagement and ensure family voice and choice remain central throughout the Wraparound process
• Participate in Child and Family Team (CFT) meetings and assist in implementing the family's Plan of Care
• Help families identify strengths, natural supports, and community resources
• Support families in developing self-advocacy, problem-solving, and independent living skills
• Coordinate with HFW Facilitators, providers, schools, and community partners to support family goals
• Provide culturally responsive, trauma-informed, strengths-based services
• Maintain timely, accurate documentation in accordance with agency and program requirements

Required Qualifications

• Bachelor's degree in Social Work, Psychology, Human Services, Counseling, Sociology, Child Development, Education, or a related field
• Experience working with children, youth, and families in behavioral health, social services, education, child welfare, or a related setting preferred
• Knowledge of family-centered, strengths-based, and trauma-informed practices
• Strong communication, relationship-building, and organizational skills
• Ability to work collaboratively with multidisciplinary teams and community partners
• Commitment to culturally responsive, family-driven services
• Current & Valid CA Driver's License Required 
• Bilingual candidates are encouraged to apply

Join Our Team

If you're looking for a rewarding career where you can support families, strengthen communities, and create lasting change, we'd love to hear from you.

Apply today and become part of a skilled, compassionate, and mission-driven team that's changing lives—one family at a time.

New Alternatives, Inc. is a private nonprofit agency that provides a wide range of services to children, youth and families in San Diego and Orange Counties. Services include residential, outpatient, day treatment and in home support services.
New Alternatives, Inc. is committed to providing Trauma Informed Care principles throughout our agency.