Leasing Consultant

As the first point of contact, the Leasing Consultant provides high-quality customer service by fostering a positive and collaborative relationship with colleagues, vendors, contractors, potential and existing residents, communities, and associated agencies.

 

Essential Duties and Requirements:

Customer-facing and responsive to in-person inquiries and phone calls.Responsible for all phases of the leasing cycle: advertise apartment vacancies; field all inquiries from prospective residents; process rental applications to lease signature; process all lease renewals; enter rental payments; and coordinate move-ins/move-outs. Regularly walk the property to provide tours, inspections, and report service repairs. Field resident work order requests.Maintain resident files, property promotional materials, and provide other duties as needed.   Adheres to and communicates policies, rules, and regulations to residents, maintenance staff, and vendors. Other duties as assigned.

 

Qualifications and Skills:

32 hour work-week schedule with flexibility to work Saturdays when required.Prior experience in leasing, sales, or customer service a plus. A proactive problem solver who is organized, detail oriented, and communicates with poise and tact.Self-starter with excellent interpersonal and relationship skills. Proficiency in Microsoft Word, Excel, and general office equipment. Ability to work autonomously in a high volume, high stress environment.