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Estimated Pay info$15 per hour
Hours Full-time, Part-time
Location Mettawa, Illinois

About this job

Job Title: Account Manager
Location: Mettawa, IL 60045
Duration: 12+ Months (Potential Extension)

Job Description:
The Account Manager serves as the primary liaison between the client's Ad Agency and the brand teams and is responsible for managing the day-to-day relationships within the Agency. Working in partnership with the Agency's creative staff and external resources/suppliers, the position provides strategic direction and counsel to help the brand teams meet their business objectives/sales goals.

KNOWLEDGE / SKILLS
* Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving.
* Demonstrate critical creative thinking and problem solving skills.
* Demonstrate clear and concise written and verbal communication skills.
* Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload.
* Demonstrate leadership in conflict resolution to facilitate effective outcomes.
* Possess ability to work in a high-volume, rapidly paced environment.
* Maintain knowledge of client's guidelines including, but not limited to, corporate branding, promotional material development, PromoMats review and corporate compliance.
* Possess a thorough understanding of their accounts' (both U.S. and Global) product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal position.

PROJECT/PROCESS MANAGEMENT
* Collaborate with the brand team in the development of project briefs
* Recommend key promotional tactics that align with the strategy and goals of the brand.
* Issue client contact reports to ensure key information is being quickly communicated to all involved stakeholders.
* Review creative development of a project during concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to.
* Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget.
* Develop annual forecasts.
* Conduct financial reconciliations on a monthly basis.
* Track time on a daily basis.

ACCOUNTABILITY / SCOPE
* Reports to client's Ad Agency Account Manager
* Partners with creative team on project initiatives
* Accountable for tactical execution, compliance to all related guidelines and budget
* Adherence to all company-wide financial policies

QUALIFICATIONS
* Bachelor degree required
* Master's degree or equivalent related project or functional experience is desirable
* Total account management experience - 3-4 years preferred
* Pharmaceutical ad agency experience or in-house agency experience preferred
* Pharmaceutical industry experience preferred (US, Global preferred)
* Excellent communications skills: verbal, presentation, written
* High energy, positive, organized individual who is comfortable in a high-visibility role
* Ability to manage high volume project scope in a fast paced creative environment
* Great collaborator with ability to focus on both the big picture and small details

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Posting ID: 1290750976 Posted: 2026-08-27 Job Title: Account Manager