Scheduling Coordinator - Home Care

Pay: $27.00 - $29.00 per hour

Job description:

Scheduling Coordinator – West Ventura County
BrightStar Care of Santa Barbara County and West Ventura County is growing, and we are
excited to add a new Scheduling Coordinator to our Santa Barbara team.
If you have high-volume scheduling experience, preferably in the health care field, we'd love to speak with you.

Responsibilities of the Scheduling Coordinator include, but are not limited to the following:

• Assist with scheduling, using all technology tools to ensure proper business processes, with
• oversight by the Scheduling Performance Manager
  
• Know and schedule the field staff with the right clients.
  
• Communicate with and schedule staff to meet client care needs and minimize non-billed overtime.
  
• Communicate with clients in a timely manner any schedule changes.
  
• Document interactions with clients and field staff.
  
• Assist with answering the phones, transferring calls, and taking detailed messages.
  
• Greet visitors and field staff.
  
• Share the responsibility of the field staff on-call phone with the scheduling team.
  
• Send out the On-Call Report the next day and document any issues in ABS.
  
• Document and inform the Scheduling Performance Manager of any personnel issues.
  
• Monitor and communicate with field staff through email, Connecteam, phone calls, and texts (in emergencies)
  

Schedule: Full-time position, with on-call phone rotation that includes evening and weekend hours

• Monday-Friday, 9:00 am to 5:30 pm
• This is an in-office position. When scheduled for on-call duty, office hours will be adjusted accordingly.

**The scheduling team is assigned the on-call phone and shifts on a rotating basis to ensure equitable coverage and smooth operations. **

Benefits:

• 401(k)
  
• 401(k) matching
  
• Dental insurance
  
• Employee discount
  
• Health insurance
  
• Life insurance
  
• Paid time off
  
• Referral program
  
• Vision insurance
  

Work Location: In person