Client Service Support

Client Service Support
Sumter, SC
 Local Industrial Manufacturing Company
 $18–$22 per hour
 1st Shift

A well-established local industrial manufacturing company in Sumter, SC is seeking a dependable and detail-oriented Client Service Support professional to join our growing team. This position plays a key role in supporting daily operations, customer service, and administrative functions to ensure smooth workflow across departments.

Position Responsibilities:

Operations Support

• Assist the operations team with daily activities to ensure efficiency
• Support outside sales and installation teams as needed

Customer Interaction

• Work directly with customers to address inquiries and provide information
• Coordinate new customer and vendor setup

Administrative Duties

• Utilize QuickBooks for quoting, order entry, invoicing, purchasing, and inventory management
• Use Microsoft Office (Excel, Word, PowerPoint) for reporting and documentation

Shipping & Receiving

• Manage shipping and receiving processes
• Arrange freight carriers for product transportation

Communication & Organization

• Present information effectively to customers and team members
• Respond to and follow up on customer inquiries promptly
• Maintain strong organizational skills to manage multiple tasks accurately and efficiently

Qualifications:

• Proficiency in QuickBooks (quoting, invoicing, purchasing, inventory management)
• Strong knowledge of Microsoft Office, especially Excel
• Experience with shipping/receiving and coordinating freight carriers
• Manufacturing background
• Excellent written and verbal communication skills
• Strong attention to detail and punctuality
• Ability to multitask in a fast-paced environment
• Quick learner with adaptability to new tasks Top of Form