Sales Customer Service

On Time Metal is seeking a highly motivated, solution-oriented Inside Sales Representative to join our team. We believe sales is about more than taking orders. It's about understanding our customers' needs and providing solutions that help them succeed.

The ideal candidate will have construction industry experience and enjoy building strong relationships with customers. This role requires excellent communication skills, attention to detail, and a commitment to providing outstanding service.

Responsibilities

• Enter customer orders accurately and efficiently
• Answer inbound phone calls and assist customers with product inquiries
• Respond promptly to emails, text messages, and other customer communications
• Help customers find the best solutions for their roofing, siding, and building project needs
• Build and maintain positive customer relationships
• Work closely with team members to ensure a smooth customer experience

Qualifications

• Construction, building materials, roofing, or related industry experience needed.
• Strong communication and interpersonal skills
• Professional and positive attitude
• Excellent organizational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Solution-oriented mindset with a desire to help customers succeed

Company Core Values

Integrity: Business practices guided by Biblical principles

Relationships: Collaboration, Teamwork, Community

Excellence: Consistent standards producing reliable results