Member Services Coordinator

We are seeking a friendly, professional, and organized Member Services Coordinator to serve as a key resource for members of a professional membership organization. This role combines member relations, customer service, and administrative support in a professional, fast-paced environment.

Responsibilities

• Serve as a welcoming and knowledgeable first point of contact for members and visitors
• Build positive relationships with members and provide responsive, professional customer service
• Answer incoming calls, respond to questions, and direct inquiries to the appropriate staff
• Assist members with account questions, payments, records, and general membership needs
• Process payments, maintain accurate records, and complete data entry
• Coordinate calendars, meetings, room rentals, orientations, and member events
• Prepare materials and assist with member meetings, orientations, and educational programs
• Coordinate office supplies, mail, deliveries, printing, and reception area needs
• Communicate with building management, maintenance providers, and vendors
• Maintain a professional, organized, and welcoming member-facing environment
• Assist with special projects and other administrative duties as needed

Qualifications

• 2+ years of customer service, member services, reception, or administrative experience
• Excellent communication and organizational skills
• Professional, friendly, and service-oriented
• Proficient in Microsoft Word, Excel, and Outlook
• Ability to multitask and work independently
• Experience with a professional association, membership organization, or real estate industry is a plus

If you enjoy helping people, building relationships, and creating a great member experience, we’d love to hear from you!

Apply through Indeed or email your resume to Missy at NollJobs.com.

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Member services, professional membership, real estate, customer service, coordinator, administration, client services