Customer Service Representative

For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking a Customer Service Representative to work at a leading distribution organization in Savannah, GA. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

• Opportunity to work with a respected leader in the distribution industry.
• Gain valuable experience and expand your professional skill set.
• Supportive team environment with training and growth potential.

• Interacting with customers by responding to inquiries and complaints regarding orders, invoices, shipments, and inventory.
• Processing and inputting all customer orders efficiently and accurately.
• Producing stock reports and related paperwork for customer work orders.
• Coordinating special and last-minute shipping requests with the Traffic and Operations Departments.
• Providing follow-up with other departments to ensure service standards are met.
• Verifying computer-generated invoices for proper account invoicing.
• Preparing shipping information and tracing shipments as needed.
• Maintaining damage records, back order logs, and up-to-date account files.
• Acting as a liaison between the warehouse, customers, office, and management.
• Maintaining accurate procedure manuals for account processing.

• Have a high school diploma or equivalent (required).
• Possess strong computer knowledge, including proficiency in MS Office applications.
• Demonstrate basic typing skills and familiarity with 10-key.
• Have experience using shipping software systems 
• Exhibit excellent oral and written communication skills.
• Bring proven customer service skills and a commitment to positive customer experiences.
• Are willing and able to work in varying facility conditions.
• Can work irregular or extended hours, including nights, weekends, and potentially holidays as needed.

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be Customer Service Representative today!