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Provided by the employer
Verified Pay check_circle $19.99 - $20 per hour
Hours Full-time
Location Worcester, Massachusetts

About this job

Job Description

Job Description

Join a premier property and casualty insurance leader with a rich, 160+ year history of excellence and tradition. Frequently recognized as one of America's top employers and a best place to work, this organization fosters a collaborative, inclusive environment deeply committed to employee growth, mentorship, and long-term career advancement.

salary: $19.99 - $20 per hour
shift: First
work hours: 8 AM - 4:30 PM
education: High School

Responsibilities

Daily Responsibilities

  • Serve as the primary point of contact for incoming telephone inquiries, delivering swift resolutions to agents, policyholders, and underwriters.
  • Monitor, manage, and process audit mailboxes while reviewing incoming requests to allocate or own outcomes per department best practices.
  • Master departmental roles, workflows, and special handling instructions to properly route or resolve complex audit transactions.
  • Support overall team operations by assisting with vendor invoicing, work order generation, audit preparation, and inventory management.

What You'll Bring to the Table

  • Exceptional written and verbal communication skills with high-level customer service to policyholders, agents, and internal stakeholders.
  • Hands-on laptop skills utilizing Windows operating systems, spreadsheet applications, and word processing software across multiple platforms.
  • interpersonal and soft skills with the capability to manage workloads cooperatively to achieve broader team goals.

Why Join Us?

  • Starting hourly rate of $20.00/hour, with an automatic pay advancement upon permanent conversion (conversion salary set at $44,000/year)
  • Designed as an average 6-month temp-to-hire opportunity built to transition you into a long-term insurance career.
  • Access on-the-job experience personalized coaching, structured development programs, and ongoing mentorship.
  • Coverage includes major medical insurance, dental, vision, and 401(k) options


Skills

  • MS Office
  • Phones
  • Administrative Duties
  • Office Support
  • Audit - Internal


Qualifications

  • Years of experience: 2 years
  • Experience level: Experienced


Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.


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Posting ID: 1291201642 Posted: 2026-08-30 Job Title: Audit Specialist