Member Services Support

Are you the kind of person who enjoys helping others, meeting new people, and staying busy throughout the day? Looking for an opportunity to gain valuable professional experience, build your skills, and grow your career with one of the Capital Region's most respected organizations?

We're partnering with a large, well-established, and highly respected local employer that's expanding its Member Support team and looking to hire up to 15 new team members.

Whether your experience comes from customer service, retail, hospitality, banking, administrative support, or another people-focused role, we'd love to connect with you!

What You'll Be Doing:

• Assisting members in person, over the phone, and via online communication

• Answering questions and resolving service-related issues

• Processing transactions and maintaining accurate records

• Identifying member needs and recommending solutions

• Building strong customer relationships

• Working as part of a collaborative, customer-focused team

We're Looking For People Who:

• Enjoy helping others and creating a positive experience

• Build relationships easily and communicate effectively

• Thrive in a fast-paced environment

• Demonstrate professionalism, reliability, and a willingness to learn

• Bring flexibility and dependability to the team

• Want an opportunity to grow with a respected organization

What You'll Need:

• Customer service experience or other people-focused experience

• Strong communication and problem-solving skills

• Comfort learning new systems and technology

• Ability to multitask while maintaining accuracy and professionalism

• Availability to work a flexible schedule within operating hours of 7:00 AM to 7:00 PM, Monday through Friday, including Saturday shifts from 8:00 AM to 2:00 PM.

**Schedules provided two weeks in advance.

Great Backgrounds Include:

• Customer Service

• Retail

• Hospitality

• Banking

• Call Center

• Administrative Support

Why This Opportunity Stands Out:

• Temp-to-hire with long-term potential

• Strong training and career development opportunities

• Supportive culture and team environment

• Opportunity to work for a highly recognized organization with a longstanding commitment to the communities it serves

Transportation-Friendly: Locations are accessible via the CDTA bus line, making commuting convenient for those who utilize public transportation.

Interested? We'd love to tell you more!

Call Ashley Veltri & Mary Christman at 518-462-1430

We look forward to speaking with you!

• Experience handling account resolution, account adjustments, or related financial operations tasks
• Working knowledge of accounts payable processes, including invoice entry and transaction verification
• Ability to review account balances and transaction details with a high degree of accuracy
• Comfortable processing banking or financial transactions in a deadline-driven setting
• Strong customer support and communication skills when addressing questions or resolving issues
• Proven ability to perform high-volume data entry with speed and attention to detail
• Familiarity with risk management principles and adherence to established operational procedures