Transportation Management Logistics Planning Lead

We are looking for a Transportation Management Logistics Planning Lead to support customer-focused logistics planning and transportation operations in Camden, New Jersey. This role combines operational leadership, process improvement, and client collaboration to strengthen shipment execution and overall network performance. The ideal candidate brings strong transportation industry knowledge, sound business judgment, and the ability to guide teams while improving service delivery across internal and external stakeholders.

Responsibilities:
• Coach and support transportation management coordinators and senior team members to strengthen day-to-day execution and encourage consistent service standards.
• Develop and implement process enhancements that improve operational efficiency, customer experience, and overall transportation performance.
• Oversee daily workflow for transportation operations and, when needed, lead a coordinator team to ensure customer commitments are met.
• Partner with leadership and customers to design tailored operating procedures covering shipment planning, routing compliance, exception handling, appointment coordination, tracking, carrier sourcing, spot market coverage, and load optimization.
• Serve as a subject matter resource by advising customers and internal partners on supply chain best practices and transportation network opportunities.
• Identify ways to expand customer value by introducing additional service capabilities that align with broader business solutions.
• Assist in preparing and delivering quarterly business reviews using clear reporting, analysis, and presentation materials for customer discussions.
• Maintain and refine standard operating documentation in collaboration with internal teams and external clients to support consistent execution.
• Build working knowledge of related functional areas such as carrier relations, freight audit and payment, invoicing, and brokerage support tools.
• Look for opportunities to deepen existing client relationships through strong operational performance and continuous improvement initiatives.• Bachelor’s degree in business, supply chain, logistics, or a related field is required.
• At least 3 to 4 years of experience in transportation, logistics, or a closely related industry environment.
• Strong communication skills with the ability to present information clearly to customers, peers, and leadership.
• Demonstrated problem-solving ability, sound decision-making, and close attention to detail in a fast-paced setting.
• Proven ability to manage multiple priorities, follow through on commitments, and meet time-sensitive deadlines.
• Strong attention to detail and the ability to work effectively with internal and external stakeholders at various organizational levels.
• Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
• Willingness to work flexible hours and travel as needed based on business and client requirements.