Family Support Facilitator (Rapid City)

Make a Difference in the Lives of Children and Families.

Are you looking for a meaningful career where you can make a lasting difference in the lives of children, families, and your community, while also enjoying a healthy work-life balance?

Join West River Mental Health and become part of a team committed to supporting healthier individuals, stronger families, and thriving communities throughout Western South Dakota.

For more than 75 years, West River Mental Health has provided compassionate, high-quality behavioral healthcare services to individuals and families across the Black Hills and surrounding communities. As the largest and most comprehensive community mental healthcare provider in Western South Dakota,

We are currently accepting applications for a Family Support Facilitator to help support children, youth, and families as they navigate challenges and connect with the services and resources they need to thrive.

About the Position

The Family Support Facilitator provides strength-based, family-driven, and culturally responsive services to at-risk youth and families identified through local school systems and other community partners. This position plays an important role in helping children and families access support, understand available resources, and build connections within their schools and communities. As a Family Support Facilitator, you will work collaboratively with families, schools, and community agencies to identify needs, coordinate services, and help ensure families are informed and supported throughout the process.

What You'll Do

Key responsibilities include:

• Providing strength-based, family-driven, and culturally responsive support to children, youth, and families
• Building positive relationships with families, school personnel, and community partners
• Consulting and collaborating with schools and community agencies to identify and support family needs
• Accepting referrals and completing intake and enrollment documentation
• Assessing family strengths, needs, and priorities
• Helping families understand available services, resources, and support options
• Connecting children and families with appropriate community resources and services
• Supporting families as they navigate systems and access the assistance they need
• Promoting collaboration between families, schools, service providers, and other community stakeholders
• Maintaining appropriate and timely documentation in accordance with agency requirements
• Contributing to a positive, collaborative, and supportive team environment

This is an excellent opportunity for someone who is passionate about helping families feel supported, connected, and empowered.

Education & Experience

Candidates must have a minimum of a high school diploma or equivalent.

Why West River Mental Health?

At West River Mental Health, we believe that taking care of our employees is just as important as taking care of the individuals and communities we serve. We are committed to creating a workplace where employees can build meaningful, long-term careers while still having time for their families, personal lives, and the moments that matter most.

We offer:

• Health and dental insurance
• 401(k) retirement plan
• Life insurance
• Short-term and long-term disability coverage
• Employee Assistance Program
• Generous Paid Time Off
• Paid holidays and floating holidays
• Flexible scheduling that supports work-life balance
• Opportunities for professional growth and continued learning
• A collaborative and supportive team environment
• The opportunity to make a meaningful difference in the lives of children and families throughout our communities

We recognize that our employees have lives, families, and important moments outside of work. We strive to create an environment that supports flexibility while providing opportunities to grow both personally and professionally.

Live and Work in the Beautiful Black Hills

Rapid City is a vibrant community located in the heart of the beautiful Black Hills of Western South Dakota. With excellent schools, diverse community activities, rich history, and abundant recreational opportunities, the area offers an exceptional quality of life. Whether you enjoy hiking, biking, skiing, exploring, arts and culture, family activities, or simply spending time surrounded by incredible scenery, the Black Hills offer something for everyone. Here, you can build a meaningful career, make a difference in your community, and still have time to enjoy the people and experiences that matter most.

This position is a Section 3 eligible job opportunity. We encourage applications from individuals who are low-income, live in public housing, and/or receive a Section 8 voucher. West River Mental Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status. This job description is intended to provide general guidelines regarding the responsibilities and requirements of the position. Duties, responsibilities, knowledge, skills, abilities, and working conditions may change as organizational and program needs evolve.