LTSS Service Care Manager

Position Title:LTSS Service Care Manager
Work Location: Candidates must reside within the state of Florida (SE region)- West Palm Beach, Palm Beach, North Palm Beach, Palm Beach Gardens, Lake Worth, or Green Acres
Assignment Duration: 12 months (Contract to Hire)
Work Schedule: 8 a.m.- 5 p.m., Monday through Friday.

Job Description:
Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.

Candidate Requirements Education/Certification Required: Requires a Bachelor's degree and 2 - 4 years of related experience Preferred: n/a Licensure Required: Drivers License Preferred: n/a

• Years of experience required
• Disqualifiers
• Best vs. average
• Performance indicators

experience with field based case management, remote work, Average CL #, home visits, care plan development, experience with type of assessments.

• 2+ years of Care Management experience (field experience is a must)
• Caseloads of 50,60,70 members - bonus if it is geriatric
• Long Term Care Medicaid experience
• Medicaid / Medicare experience
• Need to see experience being able to manage high case load
• Fast paced environment regarding new processes and programs
• They must be comfortable being able to connect with IT should their equipment fail in the field, etc. or be able to go into an office location or IT space.
• All documentation must be within system within 24 hours of completion
• Experience with electronic medical health records
• Home Health Experience

Prefer experience working with TruCare which is the software the team uses


Experience in Case Management in senior services, state agencies. Team Player, problem solver, solutions oriented, member centric, Integrity

• Top 3 must-have hard skills
• Level of experience with each
• Stack-ranked by importance
• Candidate Review & Selection

1 Field based case management 2 Remote work 3 Experience working with geriatric population