Aging Care Manager 2 (Local Government) - Wayne County Area Agency on Aging

THE POSITION

Located in Honesdale, PA, Wayne County Area Agency on Aging is seeking a compassionate, organized individual to help older adults access services and supports that allow them to remain active, safe, and independent in the community of their choice. Enjoy a collaborative work environment, on-the-job training, and an excellent Wayne County benefits package. If you are ready to make a difference, we encourage you to apply today!

DESCRIPTION OF WORK

This position focuses on assessing needs, coordinating services, and supporting older adults and eligible individuals through clear guidance and responsible care management. Work involves maintaining cases, completing assessments, and assisting consumers with information about available programs. As an Aging Care Manager 2, you will perform the following duties:

• Care Assessment: Complete intake and reassessment duties and document information in the appropriate systems
• Service Coordination: Arrange needed services and work with community partners to support consumer needs
• Program Guidance: Explain program eligibility, limits, and procedures to consumers and families
• Case Maintenance: Manage caseload tasks such as reports, records, and required follow-up contact
• Information Review: Interpret requests from professionals and determine appropriate referrals

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.
• On-call hours will be required
• Overnight or out of county travel for meetings or training will be required
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as an Aging Care Manager 1 or a County Caseworker 1; or
• Successful completion of the County Social Casework Intern program; or
• Six months of professional human services or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation.
• A conditional offer of employment will require a drug screening.
• This position falls under the provisions of the Child Protective Services Law.
  • Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Ge