Restaurant General Manager | Upscale Casual
•Today
| Estimated Pay info | Based on similar jobs in your market$37 per hour |
|---|---|
| Hours | Full-time |
| Location | New York, New York |
About this job
Job Description
Job Description
Restaurant General Manager – Staten Island, New York
Position Summary:
The Restaurant General Manager is responsible for leading all aspects of operations, driving financial performance, and delivering an exceptional guest experience in a high-volume dining environment. This role requires a strategic and hands-on leader who can build strong teams, maintain operational excellence, and consistently achieve business objectives.
The Restaurant General Manager is responsible for leading all aspects of operations, driving financial performance, and delivering an exceptional guest experience in a high-volume dining environment. This role requires a strategic and hands-on leader who can build strong teams, maintain operational excellence, and consistently achieve business objectives.
Key Responsibilities:
- Oversee all front- and back-of-house operations, ensuring seamless execution of service and kitchen performance
- Lead, mentor, and develop a management team and hourly staff to build a high-performing, guest-focused culture
- Drive revenue growth and profitability through effective P&L management, cost controls, and sales initiatives
- Ensure an outstanding guest experience by maintaining high service standards and resolving concerns promptly
- Monitor labor, food, and beverage costs to meet or exceed financial targets
- Implement and maintain operational systems, policies, and procedures
- Oversee hiring, onboarding, scheduling, and performance management for all team members
- Ensure compliance with all health, safety, and sanitation regulations
- Analyze key performance metrics and adjust strategies to improve results
- Collaborate with ownership or senior leadership on business planning and execution
Qualifications:
- 5+ years of restaurant management experience, with at least 2 years in a General Manager role
- Strong financial acumen with experience managing P&L and controlling costs
- Proven ability to lead and develop large teams in a high-volume setting
- Excellent leadership, communication, and problem-solving skills
- Knowledge of food safety standards and local health regulations
- Ability to work a flexible schedule, including nights, weekends, and holidays
Key Competencies:
- Results-driven with a strong sense of accountability
- Passion for hospitality and delivering exceptional guest experiences
- Strong organizational and decision-making abilities
- Ability to thrive in a fast-paced, high-pressure environment
- Commitment to team development and retention
Compensation & Benefits:
- Competitive salary based on experience
- Performance-based bonus opportunities
- Health, dental, and vision insurance
- Paid time off
- Career growth and advancement opportunities
This role is ideal for an experienced hospitality leader who can balance operational excellence with strong people leadership while driving consistent business success.
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1291493341 Posted: 2026-08-31 Job Title: Restaurant General Manager Upscale
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