Technical Sales Representative

REQUIREMENTS

 ·         Associates Degree and 4 years related experience OR Bachelor Degree and 2 years related experience

·         Additional consideration given for 5 years of experience in technical/industrial sales

·         Ability to read and interpret technical drawings

·         Must maintain valid driver license

ESSENTIAL RESPONSIBILITIES

 ·         Direct communication and interaction with domestic and international customers

 ·         Gather information from customers and other resources to process customer quotes orders, change orders, returns, and cancellations timely and accurately

 ·         Respond to customer post sale concerns regarding delivery, invoicing, etc.

 ·         Manage workflow of all sales documents with a high degree of quality and accuracy

 ·         Interpret technical drawings, specifications, bills of material, and other technical information

 ·         Learn technical nature of DSC parts, equipment, services, and capabilities

 ·         Demonstrate assertive and friendly follow up with customers using sound judgment and good negotiating skills as necessary to obtain parts orders

 ·         Analyze costs, margins, and sale prices

 ·         Determine lead times and availability using DSC’s ERP system

 ·         Collaborate and coordinate with other departments (Engineering, and Manufacturing groups) to ensure appropriate product selection and on time delivery

 ·         Update customer records in the department files

 ·         Provide after-hours support for customer emergencies on a rotating on-call schedule

 ·         Minimal travel as needed; less than 5% annually

 ·         Other duties as assigned

PREFERRED KNOWLEDGE AND CHARACTERISTICS

·         Strong written and oral communication

·         ERP experience

·         Proficient in MS Word, Excel and Outlook

·         Ability to multi-task, maintain professionalism , and remain highly organized in a fast-paced environment

·         Excellent customer service skills

·         Ability to develop and maintain long standing customer relationships

·         Strong problem-solving skills

·         Ability to tactfully handle stressful and challenging situations

·         Effective negotiating skills

·         Ability to work in a team environment

·         General knowledge of contract language, terms, and conditions of sale

Detroit Stoker Company - in our 128th year of business! The Company's future is bright. DSC is a leading supplier of combustion equipment for the production of steam used in heating, industrial processing, and electric power generation around the world. DSC has taken a leadership role in the development of environmentally responsible systems that make power-generating plants good neighbors in their communities. We have led the way in unlocking the value of renewable energy sources. Recycling and reduction of industrial and municipal solid waste as renewable fuels. Every day more than 135,000 tons of biomass and refuse are converted to useful energy with DSC's systems. Our combustion systems generate power from diverse waste streams such as municipal waste, bark, sugar cane, sawdust, sunflower hulls, peanut hulls, and poultry litter. These otherwise non-recyclable materials produce insignificant levels of emissions compared to fossil fuels. As the cost of conventional fuels rise, renewable fuels provide a sensible alternative.

Detroit Stoker Company is an Equal Opportunity Employer
Veteran Friendly