Junior System Administrator

Two-Year Professional Mentorship

We are seeking a Junior Systems Administrator for a two-year professional mentorship, providing operational support for our technology department as our organization scales to more locations. This role is responsible for the daily technical health of our fleet — hardware deployment, asset tracking, and standardizing documentation across our locations — while progressing through a structured curriculum that builds toward enterprise-level experience in infrastructure, cybersecurity, and systems architecture. The ideal candidate is detail-oriented, process-driven, highly coachable and reliable, and comfortable pitching in wherever the team needs help..

Duties and Responsibilities

• Fleet Management: Configure, image, and deploy workstations, monitors, and peripherals.
• Hardware Support: Troubleshoot and resolve basic hardware issues (printers, cabling, connectivity) in the office and remotely.
• System Reliability & Reporting: Execute daily system health checks and generate consistent status reports to ensure operational uptime — the primary rhythm of the role.
• Two-Year Technical Roadmap: Progress through a structured technical curriculum, moving from hardware deployment and fleet management in Year 1 to systems administration and security architecture in Year 2.
• Inventory & Risk Management: Own and maintain accurate records of all company technology assets and hardware status across regional locations, evolving this into a comprehensive risk-assessment tool by the end of the term.
• Process Compliance & Security: Master and strictly follow Standard Operating Procedures (SOPs) for data backups, credential migration/management, MFA implementation, and security protocols.
• Documentation: Maintain clear, concise logs of all technical issues and resolutions.
• Operational Support: Assist staff with account setup, access requests, and basic software troubleshooting.
• Workflow Management: Adhere strictly to the department's ticketing system and roadmap, ensuring IT resources remain focused on core infrastructure priorities.
• Team Support: Act as a team player with a ‘no task is too small’ attitude — willing to assist with general office and field operational needs as they arise, beyond core IT duties.

Required Skills and Qualifications

• Education: Associate’s degree in Information Technology/Computer Science OR equivalent combination of relevant certifications (e.g., CompTIA A+) and experience.
• Commitment: A desire to commit to a two-year technical growth cycle in exchange for intensive mentorship and hands-on experience in enterprise IT.
• Mindset: Highly coachable, with a proven ability to learn new systems and strictly adhere to defined technical processes.
• Reliability: Proven ability to manage repetitive, high-volume tasks with high attention to detail.
• Technical Basics: Solid understanding of Windows hardware, software installation, and printer connectivity.
• Communication: Clear written and verbal communication skills; ability to document processes effectively.
• Work Ethic: Ability to prioritize tasks in a fast-paced environment and adhere to company security policies.

Company Description

Harnessing our Family oriented culture, we strive to provide world-class guest experiences throughout our operations.

To learn more about us please visit our website at www.DossaniParadise.com.

Dossani Paradise

Harnessing our Family oriented culture, we strive to provide world-class guest experiences throughout our operations.

To learn more about us please visit our website at www.DossaniParadise.com.