Employee Benefits & Workday Specialist

Employee Benefits & Workday Specialist

Temporary Assignment

Onsite only, NOT a remote role, in Providence, RI

We are seeking an experienced employee benefits professional to provide temporary operational, analytical, and project support to a busy Employee Benefits office.

This position will focus heavily on Workday Benefits, annual system updates, data validation, reporting, Open Enrollment, vendor coordination, and benefits-related projects. The ideal candidate has hands-on Workday Benefits experience, including a working knowledge of benefits configuration, along with excellent analytical, organizational, and project management skills.

Key Responsibilities

• Support the administration and maintenance of employee benefit programs and related Workday business processes.
• Provide functional support for Workday Benefits, including configuration, testing, validation, troubleshooting, and other system activities.
• Assist with annual benefits system updates, including coordination, testing, data validation, and implementation.
• Support Open Enrollment planning and execution, including system preparation, testing, reporting, issue tracking, and operational activities.
• Review and audit benefits reports and data to identify discrepancies and maintain data accuracy.
• Use Microsoft Excel to analyze, reconcile, track, and report benefits information.
• Coordinate benefits-related projects by tracking activities, deliverables, deadlines, issues, and outstanding items.
• Monitor ServiceNow tickets involving benefits system issues, requests, and enhancements.
• Coordinate follow-up with appropriate stakeholders and help move system issues toward resolution.
• Work with external benefits vendors regarding service concerns, system requirements, data issues, and problem resolution.
• Research and resolve benefits-related questions in collaboration with HR representatives, vendors, internal staff, and other stakeholders.
• Prepare and reconcile benefits information and assist with resolving data or system discrepancies.
• Support benefits communications, documentation, reports, and related materials.
• Provide additional operational, analytical, system, and project support as assigned.

Qualifications

• Hands-on experience working with Workday Benefits.
• Working knowledge of benefits configuration and related Workday business processes.
• Professional experience administering or supporting employee benefit programs.
• Knowledge of annual benefits cycles, including Open Enrollment.
• Strong Microsoft Excel skills, with the ability to organize, analyze, reconcile, and interpret data.
• Experience reviewing reports, auditing information, identifying discrepancies, and maintaining data integrity.
• Project management or project coordination experience.
• Ability to manage multiple assignments, deadlines, deliverables, and outstanding issues.
• Strong analytical, organizational, problem-solving, and communication skills.
• Ability to work effectively in a collaborative and deadline-driven environment.

Preferred Qualifications

• Bachelor’s degree in human resources, business administration, public administration, finance, or a related field, or an equivalent combination of education and relevant professional experience.
• Experience implementing or administering employee benefit programs.
• Experience supporting benefits system configuration, testing, annual updates, or implementation activities.
• Experience using ServiceNow or a similar ticketing or case-management platform.
• Experience coordinating with benefits vendors and internal stakeholders.
• Experience working in a complex, highly structured benefits or human resources environment.

Why Apply?

This is an excellent opportunity for an experienced benefits professional to contribute to high-impact projects while expanding their experience with Workday Benefits, Open Enrollment, systems administration, reporting, and data analysis.

Your Complete Satisfaction is Our Number One Goal
Since 1978, we have specialized in supplying temporary and direct hire staffing to Rhode Island corporations of all types - including banks, hospitals, manufacturing firms, colleges, professional and legal firms, and governmental agencies.