Partner Communications Specialist

Overview

Konica Minolta currently has an exciting opportunity for a Partner Communications Specialist! This role reports to the Partner Communications Manager within the Global Client Services (GCS) organization. The Partner Communications Specialist creates, maintains and distributes assigned GCS communications, employee engagement content, technical documentation and knowledge resources using established plans, templates, standards and approval processes. The role produces high-quality content, maintains operational documentation, supports employee engagement activities and coordinates assigned deliverables that strengthen employee awareness, connection and operational effectiveness across GCS. The Specialist also coordinates standard individual employee travel and assists with meeting and event logistics using approved company processes.

Responsibilities

Essential Job Functions

• Communications and Content Development
• • Creates, edits and distributes assigned internal and external communications across approved channels using established templates, messaging standards and review processes.
  • Creates newsletters, announcements, leadership messages, presentations, digital communications and introductory e-learning content for assigned initiatives and audiences using tools such as Microsoft Word, PowerPoint, SharePoint and Articulate 360.
  • Publishes and updates assigned content in the GCS Learning Academy, including team pages, role descriptions, curriculum links, announcements, job aids and employee resources.
  • Translates business, operational and technical information into clear, audience-appropriate communications and documentation, with guidance available for complex or sensitive topics.
  • Coordinates assigned communication timelines, reviews, approvals and deliverables within established project plans, escalating risks or delays to the appropriate project owner.
• Employee Engagement and Culture
  • Supports established opportunities for employee connection, collaboration and participation across GCS.
  • Supports and helps coordinate employee engagement activities, recognition efforts, awareness campaigns and organizational events, including activities such as Customer Service Week, team events and learning activities.
  • Coordinates assigned activity details, communications, participant information, schedules, materials and follow-up actions under the direction of the Partner Communications Professional or Manager.
  • Collects participation data and employee feedback using established measures and summarizes findings for the appropriate business or Employee Experience leader.
• Technical Documentation and Knowledge Resources
  • Creates, maintains and updates assigned process documentation, standard operating procedures, job aids, user guides, knowledge articles, training materials and communication resources using established templates and content standards.
  • Maintains assigned communication calendars and content stored in the GCS Learning Academy, SharePoint and other approved repositories. Archives outdated materials, updates links and confirms that employees can access current information.
  • Supports routine learning administration activities in SAP SuccessFactors Learning, such as confirming course information, validating curriculum links, checking employee-facing learning paths and escalating assignment or access issues.
  • Gathers and verifies information from stakeholders and subject matter experts to support accurate, timely and audience-appropriate content.
• Measurement and Continuous Improvement
  • Collects routine data such as email engagement, event participation, SharePoint page activity, GCS Learning Academy usage, learning completion and employee feedback and prepares summaries using established reporting measures.
  • Researches assigned content and information gaps, documents findings and recommends practical improvements within established standards.
  • Maintains organized records, trackers and project documentation.

Qualifications

• Excellent written, visual and verbal communication skills
• Strong editing, proofreading and audience-focused writing skills
• Ability to translate technical or operational information into clear, accessible content
• Good project coordination, organization and time management skills, with the ability to complete assigned deliverables within established plans, standards and approval processes
• Ability to apply established communication and content standards, prioritize assigned work and escalate sensitive, ambiguous or high-impact issues appropriately
• General awareness of data analysis and communication or engagement metrics
• Ability to collaborate with leaders, subject matter experts and cross-functional stakeholders
• Willingness to share established processes, templates and communication practices with peers when requested
• Ability to manage multiple assignments in a fast-paced environment
• Detail oriented with a strong commitment to accuracy and consistency
• Occasional travel to support high-visibility meetings, workshops, training events, launches or employee engagement initiatives.

Experience, Educational Requirements, and Certifications

• High school diploma or equivalent required; bachelor's degree preferred
• 2-4 years of communications, employee engagement, technical writing, training or related experience
• Working knowledge of Microsoft 365 tools, including Word, PowerPoint, Excel, Outlook, Teams and SharePoint
• Familiarity with e-learning authoring tools such as Articulate 360 and learning management systems such as SAP SuccessFactors Learning preferred
• Technical writing, communications, Microsoft 365, SharePoint, Articulate or change management training or certification preferred

Physical Requirements

• This position requires sitting at a desk with a computer monitor for several hours at one time.
• The vision requirements include close vision, peripheral vision, depth perception and ability to adjust focus.
• Suitable dedicated, remote work environment

Competencies

Adaptability

Customer Centricity

Growth Mindset

Working Digitally

Leading KM Values

Informed Decision Making

Engaging People

About Us

This posting reflects an existing vacancy that we are actively recruiting for.

Cette annonce correspond a un poste actuellement vacant pour lequel nous recrutons activement.

About Konica Minolta

Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansiveportfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20thanniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be, included on CRN's MSP 500 list numerous times; recognized as theby Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its. For more information, please visit Konica Minoltaand follow it on,,and.

Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such assales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.

Au sujet de Konica Minolta

Solutions d'affaires Konica Minolta (Konica Minolta) a entame son parcours il y a plus de 150 ans, avec la volonte de voir et de faire les choses autrement. Elle fait equipe avec ses clients pour donner forme a leurs idees en appuyant leur transformation numerique grace a un riche portefeuille de solutions pour un milieu de travail connecte et fute. Parmi ses technologies d'affaires, on retrouve des services de TI, la gestion intelligente de l'information, des solutions de securite video et des services d'impression geres ainsi que des technologies de bureau et des solutions d'impression industrielle et commerciale. L'annee 2025 marque le 20e anniversaire de l'entree de Konica Minolta dans le marche de l'impression de production; l'entreprise souligne 20 annees d'excellence, d'innovation et de resultats tout en continuant d'etre une figure de proue dans l'impression numerique commerciale. C'est aussi l'annee ou la marque bizhub de Konica Minolta celebre ses 20 ans, au cours desquels la gamme a revolutionne la technologie de bureau, redefini les processus des entreprises, et evolue continuellement pour repondre aux besoins des milieux de travail modernes, mue par les avancees technologiques et la volonte d'innover. Konica Minolta est fiere de faire partie du palmares 2025 des meilleurs grands employeurs d'Amerique de Forbes, d'avoir figure a plusieurs reprises au palmares CRN des 500 fournisseurs de services geres, d'avoir ete nommee la marque numero un en matiere de fidelite des clients sur le marche des appareils de bureau multifonctions par Brand Keys pendant 18 annees consecutives, et de s'etre vue decerner les prix BLI A3 Line of the Year 2021 et 2025 et Most Colour Consistent A3 Brand 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l'entreprise sur Facebook, YouTube, LinkedIn et Twitter.

Konica Minolta fonctionne selon un modele de services partages nord-americain qui permet d'harmoniser les priorites transfrontalieres et d'ameliorer la prestation de services aux organisations operationnelles. Le modele combine des fonctions de service americaine et canadienne afin d'offrir davantage de ressources aux services de soutien comme l'administration des ventes, la logistique et la chaine d'approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques.

Salary Disclaimer

Konica Minolta is committed to transparent and equitable compensation practices. Our pay structure is designed to support employee growth, allowing individuals to progress through the salary range as they advance in their role. Actual base pay offered will vary based on a candidate's skills, experience, jobrelated knowledge, geographic location, and specific business needs.

Salaire- A titre indicatif

Konica Minolta s'engage en faveur de pratiques de remuneration transparentes et equitables. Notre structure salariale est concue pour soutenir la croissance des employes, permettant aux individus de progresser dans la fourchette salariale au fur et a mesure de leur progression. Le salaire de base reel propose variera en fonction des competences, de l'experience, des connaissances liees au poste, de la localisation geographique et des besoins specifiques de l'entreprise du candidat.

AI Disclosure

Konica Minolta Business Solutions (Canada) Ltd., or its authorized third-party contractors, may employ Artificial Intelligence technologies to support elements of the recruitment process. Notwithstanding this, Applications are reviewed by our recruitment team, who always make the final hiring decision.

Mention d'utilisation de l'IA

Konica Minolta Business Solutions (Canada) Ltd., ou ses prestataires tiers autorises, peuvent utiliser des technologies d'intelligence artificielle pour soutenir certains aspects du processus de recrutement. Neanmoins, les candidatures sont examinees par notre equipe de recrutement, qui prend toujours la decision finale d'embauche.

EOE Statement

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability,