Patient Recruiter Associate

Design Science is a human factors research firm dedicated to testing medical devices for usability and safety before they go to market. We're looking for a Strategic Partnership Associate (SPA) to recruit paid participants for user-centered research studies in Philadelphia, Chicagoland and across the U.S. 
This position plays a key role in bringing innovative medical devices to market with an impact on improving patient lives around the world.

What You’ll Do:

• Recruit patients, caregivers, and medical professionals for paid study sessions for our labs in Philly, Evanston and around the U.S.
• Manage participant recruitment, screening, enrollment, scheduling, and follow-up communications
• Build partnerships with healthcare organizations and advocacy groups
• Develop and execute creative recruitment strategies
• Coordinate participant logistics and maintain databases (Salesforce)
• Attend outreach events and occasionally support front desk operations

What You Must Have:

• 1–2 years in customer service, hospitality, call center or medical field
• Strong communication, negotiation, and relationship-building skills
• Ability to cold call, manage multiple projects, and meet deadlines
• High School Diploma required; Bachelor’s degree is beneficial
• This position requires you to be in on site 2 days a week in our center city Philadelphia location and remote the rest of the week.
• The finalist will be required to successfully complete a background check.

Perks & Benefits:

• Medical, dental, vision + mental health support
• Generous PTO & paid holidays 
• 401K with match, paid family leave
• Wellness program, casual dress code, and more!

Design Science is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
M/F/D/V
 

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