Customer Service & Office Support Specialist

Benefits:

• Dental insurance
• Health insurance
• Training & development

Job Description


InterAction24 is partnering with a growing company in Hollywood, FL to hire a Customer Service & Office Support Specialist for a full-time, direct hire opportunity.

This is a stable, long-term role within a small, fast-paced office environment. The ideal candidate is detail-oriented, reliable, and comfortable handling a mix of customer service, data entry, and administrative responsibilities.

If you're someone who enjoys structure, consistency, and being part of a tight-knit team — this is a great opportunity.

Key Responsibilities

•  Handle inbound customer inquiries via phone and email (orders, shipments, product availability) 
•  Enter and process customer orders, purchase orders, and inventory data accurately 
•  Resolve customer issues and follow up to ensure completion 
•  Maintain organized customer and vendor records 
•  Support the sales team with order tracking and communication 
•  Draft professional emails and internal correspondence 
•  Assist with general office duties (filing, scheduling, documentation) 

Requirements

•  Bilingual (English / Spanish) required
•  2+ years of experience in customer service, data entry, or office support 
•  Proficiency in Microsoft Office (Excel, Word, Outlook) 
•  Strong attention to detail and accuracy 
•  Comfortable speaking with customers (phone interaction ~20–30% of role) 
•  Strong written and verbal communication skills 
•  Reliable and professional with a strong work ethic 

Preferred (Nice to Have)

•  Experience in wholesale, distribution, or logistics environments 
•  Experience working in a small office setting 

Why Join

•  Full-time, stable position (not contract) 
•  Benefits included 
•  Consistent Monday–Friday schedule 
•  Opportunity to grow within the company 

Apply Today


If you’re looking for a stable role where you can contribute and grow, we’d love to hear from you.