Residential Support

Job Title: Residential Support

Employment Type: Full-time
Location: Alachua, FL
Reports To: Operations Manager

Pay Rate:  $18.00–$20.00 per hour

POSITION SUMMARY

The Residential Support role is a compliance-focused, documentation-driven position responsible for maintaining the integrity of resident records, regulatory requirements, and operational compliance across all Unique Caring Opportunities residential homes. This is a hands-on role that requires active involvement in organizing, completing, collecting, and filing documentation to ensure resident files are accurate, current, and audit-ready at all times.

KEY RESPONSIBILITIES

- Actively oversee, complete, organize, and maintain all resident care plan documentation and required compliance files
- Track and ensure timely completion of all required annual documentation including Individual Support Plans (ISPs), annual reports, resident consents, and physician consents
- Monitor and follow up on resident medical appointments, ensure all physician orders are documented, and maintain accurate healthcare documentation
- Coordinate appointment tracking, confirm follow-up documentation is completed after each visit, and communicate appointment outcomes to the Operations Manager
- Provide medication oversight support including tracking prescription expiration dates, coordinating refills and renewals, and identifying medication documentation issues or MAR discrepancies before they become larger compliance concerns
- Track and document environmental and safety compliance including fire drill records, home safety checks, AC vent checks, and other recurring residential compliance requirements
- Maintain resident financial accountability records and ensure all financial documentation is organized and compliant
- Physically collect, complete, organize, and file documentation on an ongoing basis — this is a hands-on role, not solely a tracking or deadline management position
- Prepare documentation packages for APD relicensing, audits, and compliance reviews
- Track resident goal progress and maintain documentation that reflects current and accurate goal alignment
- Communicate proactively with the Operations Manager regarding compliance gaps, upcoming deadlines, or documentation concerns
- Provide occasional support with resident appointment coverage when operationally necessary

QUALIFICATIONS & REQUIREMENTS

- Experience in residential care compliance, documentation management, case coordination, or a related field
- Detail-oriented with strong organizational skills and the ability to manage multiple deadlines simultaneously
- Familiarity with APD regulations, residential care documentation requirements, and compliance standards preferred
- Proficient with Google Drive, digital document management, and records organization
- Strong written communication skills — able to complete and file documentation accurately
- Valid Florida driver's license
- High school diploma or GED equivalent required
- Must pass a Level 2 background check

Candidates with experience in DSP compliance, case management support, care coordination, or administrative support in a regulated caregiving environment are strongly preferred.