Office Administration and Showroom Support

Benefits:

• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

3-5 days per week (24-40 hours)

Benefits/Perks *

• Paid Training
• Career Advancement Opportunities
• Competitive pay

 *Varies by franchise location
 
Founded in 1992 with a family atmosphere, Budget Blinds is the #1 provider of custom window coverings in North America. As the face of the company, you will be responsible for greeting visitors, answering phones, and assisting customers with their selection of window coverings. You will need an outgoing personality and be able to provide excellent customer service.  You should be highly organized and have a strong attention to detail as well as be able to work independently and prioritize projects.  The ideal candidate works well autonomously/requires minimal supervision and works proactively.
 
Responsibilities

• Greet customers upon entering the showroom with a friendly welcome
• Understand customers’ requests and respond with the appropriate action which may include 
  • ○ Quoting window treatments
  • ○ Following up on existing orders
  • ○ Providing design advice
• Manage and organize office tasks as assigned
• Answer business phones and handle requests
• Execute defined procedures/processes to eliminate errors and keep office organized
• Effectively use office software(s) to 
  • ○ Schedule appointments
  • ○ Provide quotes
  • ○ Order Products
  • ○ Manage product delivery and installation
• Manage office supplies and order as necessary
• Resolve customer reported issues or escalate
• Follow up with suppliers, customers and colleagues regarding issues or questions
• Distribute communications to team as necessary
• Maintain office/showroom in orderly manner
• Accept deliveries

 
 Qualifications

• Previous sales or customer service experience preferred
• Working knowledge of office software and equipment
• Thorough understanding of office management procedures
• Excellent organizational and time management skills
• Works well autonomously and is proactive
• Excellent written and verbal communication skills
• Proficiency in MS Office and technology overall