Lead Client Advisor (Remote)

The Lead Client Advisor is the primary partner to hiring managers on assigned accounts, a proactive, embedded talent advisor who understands the client's business, owns the health of every hiring manager relationship, and operates as a credible peer to the Client Management team. Lead Client Advisors anticipate workforce needs, influence hiring manager behavior, identify risks before they impact client success, and leverage data and AI-enabled tools to help hiring managers make faster, better hiring decisions.

Professional Presence
This role is highly client-facing and requires frequent video meetings with hiring managers and client stakeholders. Team members are expected to maintain a professional, camera-ready presence at all times and represent Talentcare with confidence and credibility.

Must reside in Texas or OklahomaResponsibilities

• Own the day-to-day relationship with hiring managers across assigned client accounts, serving as their trusted talent advisor throughout the hiring process.
• Lead hiring manager onboarding, implementation support, and ongoing coaching to drive adoption of Talentcare's hiring processes, ATS, AI-enabled tools, and best practices.
• Provide consultative guidance on hiring strategy, market conditions, candidate availability, and workforce planning to improve hiring outcomes.
• Lead frequent video meetings with hiring managers and client stakeholders, representing Talentcare with professionalism, credibility, and confidence.
• Maintain proactive communication with hiring managers, ensuring timely hiring decisions while holding them accountable for process adherence and hiring outcomes.
• Drive requisition quality through effective job intake, expectation setting, and coaching when hiring manager behaviors or requirements negatively impact results.
• Review and disposition AI-designated Medium candidates for assigned clients, applying business judgment, client knowledge, and hiring manager preferences to determine which candidates move forward.
• Partner closely with Client Managers and the Candidate Experience team by sharing account insights, communicating risks, coordinating delivery strategy, and contributing operational context during Monthly Operating Reviews (MORs).
• Own hiring manager engagement, requisition health, and operational performance by using pipeline data, hiring trends, and market insights to proactively identify risks and recommend strategic improvements.
• Proactively identify and escalate hiring manager disengagement, workforce demand shifts, process gaps, and other operational risks before they impact client success.

Required Skills

• Experience in recruiting, staffing, client success, account management, or a similar client-facing role.
• Strong communication and relationship-building skills.
• Comfortable leading video meetings and discussing hiring needs with clients.
• Able to provide feedback, ask thoughtful questions, and work through challenges professionally.
• Comfortable using basic recruiting data to identify trends and recommend next steps.
• Organized, proactive, and able to manage multiple priorities.
• Comfortable learning new technology, including AI-enabled recruiting tools.
• Able to attend two in-person company meetings each year. Some additional travel may be required based on business needs but will be less than 25%.
• Must reside in Texas or Oklahoma