Callback Specialist - Part time

Benefits:

• Employee discounts
• Wellness resources

Veterinary Callback / Client Service Specialist


Petal Animal Clinic  – Petal,  MS


“Excellence in pet healthcare. Exceeding client expectations. Christ-centered care.”Who We Are:
Petal Animal Clinic has been serving the city of Petal since 1981.  With 2 veterinarians and a full support team, we provide everything from wellness/sick care, surgery, boarding, grooming and daycare — all with compassion and expertise.

The Role:
We’re looking for a friendly, compassionate, and organized team member to join our Callback / Client Service Team. You’ll call clients to  schedule and confirm appointments and provide education about preventive care — helping every client feel heard, supported, and cared for.

What You’ll Do:

• Make outbound calls and for reminders
• Schedule appointments in Cornerstone software
• Answer and route incoming calls professionally
• Educate clients on vaccines, lab testing, and dentistry
• Document communications and outcomes accurately
• Work independently and with a team in a supportive environment
  
  

Who You Are:

• High school diploma; 1+ years in call center or veterinary reception work
• Empathetic, organized, reliable, and detail-oriented
• Strong communicator with phone and computer skills
• Friendly, compassionate, and motivated to make a difference
  
  

Bonus if You Have:

• Veterinary or healthcare experience
• Cornerstone veterinary software knowledge
  
  

Schedule & Benefits:

• Part-time, Monday – Friday, 8:00 a.m. - 2:00 p.m. occasional Saturdays as needed
• Employee pet discounts, uniform allowance, and perks through BenefitHub
  
  

Who Should Apply:
You thrive helping clients, love a team environment, and take pride in professionalism, organization, and compassion.

Who Should NOT Apply:
This isn’t a fit if you dislike phone communication, struggle with follow-ups, or need constant supervision.

Join Us! Make a real difference for pets and their families — apply today and become part of our Petal Animal Clinic family!