Automotive Store Manager

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

As a Big O Tires Store Manager, you support the owner in leading daily operations to achieve sales, profitability, and customer satisfaction goals. You play a key role in driving results, developing team members, and ensuring smooth, efficient store performance. This position is ideal for a hands-on, motivated leader preparing to advance as our business grows. We are looking for people-first individuals with a desire to work and grow in the automotive services industry in a fast-growing location. Business owners will be highly visible and available to all employees. Let’s grow together!

Pay Rate: $65,000-$100,000 per year

ESSENTIAL DUTIES AND RESPONSIBILITIES


Leadership & People Development

• Support ownership in coaching, developing, and motivating the store team
• Lead by example, fostering accountability, teamwork
• Provide real-time coaching, feedback, and training to help team members grow
• Act as the manager on duty in the owners’ absence, ensuring continuity and a uniform customer and employee experience
• Think strategically, connecting daily operations to near- and long-term store goals
  
  

Sales & Customer Experience

• Actively engage with customers to identify needs, present solutions, and close sales
• Support sales of all product lines, including fleet accounts
• Monitor customer feedback and assist in maintaining high service standards
• Deliver exceptional results by modeling strong communication, solution-oriented service, and follow-through that builds long-term customer relationships
  
  

Operational Management

• Oversee daily store functions, including workflow, scheduling, inventory, maintenance, cleaning and shop coordination
• Help ensure adherence to compliance, safety protocols, and operational procedures
• Communicate and reinforce store initiatives and programs
• Partner with the ownership to manage vendor relationships, product availability, and shop productivity
  
  

Financial & Business Management

• Assist with P&L management by monitoring sales, labor, and other expense categories
• Analyze reports and metrics to identify improvement opportunities
• Help execute strategies to achieve or exceed store goals and financial targets
• Maintain accuracy in reporting, recordkeeping, and inventory management
  
  

QUALIFICATIONS

• High school diploma or equivalent required; associate or bachelor's degree preferred
• 4 years of leadership experience in a retail or related customer-facing environment
• Proven ability to lead teams, drive sales, and deliver excellent customer service
• Strong communication, problem-solving, and decision-making skills
• Financial literacy and comfort with operational reporting and performance metrics
• Proficiency in POS systems and reporting tools
  
  

Work Environment


You will work in a retail operation within the automotive services industry. Work hours will vary but generally include working a combination of weekdays and Saturdays including overtime as needed.