Medical Coding Manager

Key Responsibilities

Practice Management & Operations

• Oversee the daily operations of the medical practice, ensuring an efficient, professional, and patient-focused environment.
• Manage and supervise administrative, front-office, and coding staff.
• Develop staffing schedules, assign responsibilities, and monitor employee performance.
• Establish and maintain operational procedures to improve workflow, productivity, and patient satisfaction.
• Monitor practice performance and identify opportunities to improve efficiency and reduce operational challenges.
• Serve as a key point of contact for physicians, clinical staff, administrative employees, and leadership.
• Address operational issues and resolve staff and patient concerns in a timely and professional manner.
• Assist with onboarding, training, coaching, and performance evaluations of staff.
• Ensure compliance with organizational policies, healthcare regulations, HIPAA, and applicable industry standards.

Coding Leadership & Oversight

• Supervise and provide leadership to coding staff, ensuring accurate, timely, and compliant coding practices.
• Review coding processes and monitor coding quality, productivity, and accuracy.
• Provide guidance and support to coders regarding CPT, ICD-10-CM, HCPCS, modifiers, and applicable coding guidelines.
• Conduct coding audits and identify trends, errors, and opportunities for improvement.
• Work closely with physicians and clinical staff to improve documentation and coding accuracy.
• Assist with identifying and correcting coding-related issues that may impact reimbursement.
• Stay current with changes to coding guidelines, payer requirements, and healthcare regulations.
• Develop and implement coding education and training programs for staff and providers.
• Collaborate with billing and revenue cycle teams to identify and resolve coding-related denials and payment issues.
• Maintain appropriate documentation and processes to support compliance and minimize audit risk.

Qualifications

• Bachelor’s degree required in Healthcare Administration, Health Services Administration, Business Administration, or a related field.
• CPC certification required or equivalent professional coding credential.
• Previous experience in medical practice management, healthcare operations, coding, or revenue cycle management.