Administrative Assistant

Individual Market Support Coordinator (Temporary)

The Bradley Group is seeking a reliable and detail-oriented Individual Market Support Coordinator to assist with individual and Medicare open enrollment. This temporary position will provide administrative and customer service support while helping clients navigate the insurance enrollment process.

Key Responsibilities:

• Process applications and update client records
• Schedule client meetings and assist with customer communications
• Maintain accurate electronic and paper files
• Prepare and send client notices and required documentation
• Assist with Medicare and individual insurance enrollment activities
• Provide professional, responsive customer service
• Support the team with compliance, documentation, and record keeping

Qualifications:

• Strong organizational and attention-to-detail skills
• Excellent verbal and written communication
• Customer service experience
• Familiarity with health, dental, and vision insurance preferred
• Proficiency with Microsoft Office and Adobe
• Ability to learn new technology and work independently
• Associate’s degree preferred
• NC Life & Health Insurance license is a plus