Quality Assurance Technician

ABOUT PEER CHAIN

Since 1969, the PEER Chain family has been a strong and reliable source of industrial chain. We are a family business connected by links forged over years of excellent service, quality and expertise. Our family is passionately committed to providing product genius and over-the-top service designed to keep our customers’ businesses running. We pledge to provide unsurpassed support while delivering high-quality chains and sprockets.

PEER Chain considers all employees, representatives and customers part of the family. We take pride in a family-centric atmosphere. We maintain a professional, yet fun work environment by having an open-door policy, allowing visits from both human and canine friends, and by encouraging associates to take time outs during the day for things like foosball, Ping-Pong, pool or walks around the property.

SUMMARY 

Perform, evaluate, report, and maintain quality inspection and laboratory testing results for products sourced from suppliers to ensure compliance with customer requirements and ANSI/ASME specifications. Conduct mechanical testing on products to verify physical characteristics and monitor internal production processes, supporting objectives such as quality control, process optimization, and product development.

Project Responsibilities:

• Test and document products in compliance with ANSI/ASME process requirements
• Trouble-shoots manufacturing issues & diagnose product failures
• Evaluate and identify customer samples
• Conduct evaluations, analysis, and tests of factory and competitor products
• Maintain Technical Center equipment(laboratory)
• Provide internal technical support
• Additional duties as assigned

Quality Assurance:

• Suggests process for continuous improvement 
• Verify conformity of incoming products through inspection and measurement
• Conduct regular audits to ensure the quality of internally assembled products meets the customer requirements and standards
• Evaluate, analyze, and diagnose product failures reported the customer complains(RMA) to identify root causes
• Develop and implement effective solutions to help Production Department
• Adheres to and follows the facility Quality Management System(QMS) in all documentation and business actions to maintain consistency and quality.
• Identify non-conformance products, report them digitally, and initiate quarantine procedures to prevent further use or distribution

Documentation:

• Record calibration for all laboratory equipment
• Maintain accurate records, results, and digital reports of inspections and any identified issues  
• Maintain the laboratory manual including standard operating procedures
• Coordinate and track outsource testing results as needed for product validation

ALL POSITION ARE SUBJECT TO A BACKGROUND CHECK.

Position works out of headquarters located in Waukegan, IL USA 

Pay: $55,000 minimum. 

Benefits:

• Competitive salary
• Flexible hours
• Health, dental and vision insurance
• 401(k)
• Profit sharing plan
• STD, LTD and life insurance
• Generous PTO policy and paid holidays