DevSecOps Engineer

deciBel Research has an immediate opening for a DevSecOps Engineer in Huntsville, AL.Position Description:Service Desk Agent for phenomenology modeling for Core Truth Services tools that support simulations for Missile Defense Agency (MDA).Responsibilities Include:Prioritize and respond to service desk ticketsTrack, monitor and document interaction on tickets for timely resolutionWork with program managers and directors to gather relevant information for timely resolution of ticketsEducation Requirements:Bachelor's degree in Systems Engineering, Software Engineering, Computer Science, Electrical Engineering, Physics, Mathematics, or another relevant STEM field requiredExperience Requirements:Proficiency in Microsoft Office ProductsSpecial Skills Desired:Prior Help Desk or Service Desk ExperienceAnalytical problem-solving / troubleshooting skills, escalating as appropriateStrong understanding of Microsoft Office 365 including SharePoint online, Outlook, Word and ExcelExperience with trouble ticketing systems such as Atlassian Serivce Desk, Jira and ConfluenceAbility to assist non-technical end users with technical problemsApplicant selected must have an active Secret security clearance. Must be a U.S. Citizen.

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