Automotive Customer Service Rep
•Today
| Estimated Pay info | Based on similar jobs in your market$17 per hour |
|---|---|
| Hours | Full-time |
| Location | Easley, South Carolina |
About this job
Job Description
Job Description
Job Summary: We are looking for a Customer Service Rep to join our team! The right candidate will have customer service experience, be a "people person" and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control.
BENEFITS
401K
HEALTH INSURANCE
VACATION
Responsibilities
- Meet with customers and determine their needs for repair and/or service of their vehicle issues
- Increase customer satisfaction by building customer relations
- Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Increase profitability by maximizing sales & executing retail promotions
- Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times
- Oversee and participate in quality control
- Participate in the development and documentation of standard operating procedures as appropriate
Qualifications
- High school diploma or equivalent
- Valid commercial driver’s license & clean driving record
- Ability to read, write and speak English fluently
- Ability to concentrate and accomplish tasks despite interruptions
- Multitasking skills
- Proficient use of computers/business machines
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1292100570 Posted: 2026-10-30 Job Title: Automotive Customer Service Representative