Customer Service Representative

Position Summary

We are seeking a Customer Service Support I – Systems professional to provide administrative, customer service, and systems support within a busy service management environment.

Responsibilities

• Process and track Material Requests and service documentation.
• Review reports for duplicate or unnecessary requests.
• Maintain spreadsheets and records using Microsoft Excel.
• Track parts and create weekly/monthly usage reports.
• Organize and maintain files, RMAs, SRs, and other documentation.
• Provide professional customer support and communicate with internal teams.
• Follow company safety and attendance policies.

Qualifications

• High school diploma, associate degree, or equivalent experience.
• 0–4 years of related experience; semiconductor/manufacturing experience is a plus.
• Proficiency with Microsoft Office, especially Excel, Word, and Outlook.
• Strong data entry, organizational, and attention-to-detail skills.
• Excellent written and verbal communication.
• Ability to work independently, meet deadlines, and manage multiple priorities.

For over 30 years, clients and candidates have entrusted AtWork to provide workforce solutions nationwide. With over 80 offices nationwide, AtWork specialize in executive, professional, commercial, and government verticals. AtWork utilizes a collaborative approach where we deliver quick, high-quality results. Our customizable service portfolio focuses on direct-hire and flexible workforce solutions. Since 1986, AtWork has continued to be an award-recognized leader in the staffing industry by clients, candidates, and industry professionals.