Cruise Support Specialist

We are seeking detail-oriented individuals to join our team as Cruise Support Specialists. This remote position allows you to help clients plan and book their travel while collaborating with a team and reporting to a team lead.

Key Responsibilities:

• Design and book customized travel itineraries.
• Evaluate client preferences and budgets to recommend solutions.
• Book a variety of travel services including flights, hotels, and tours.
• Provide professional support before, during, and after travel.
• Troubleshoot and resolve client concerns.
• Attend ongoing training and professional development sessions.
• Collaborate with colleagues and suppliers for optimal service delivery.

Qualifications:

• Strong interpersonal and communication skills.
• Reliable internet connection and device.
• Experience in customer service or hospitality is a plus.

What We Offer:

• Comprehensive training and onboarding.
• Remote, flexible schedule.
• Professional growth opportunities.
• Access to travel benefits.
• Compensation is performance-based and derived from completed travel bookings and client activity.