Title: Program Manager I
Location: Sunnyvale, CA
Duration: 12 months

Description:

The client's Sustaining Product Operations keeps our wearables and hardware products healthy after launch - driving field quality issues to closure, managing rework and change control, and giving leadership a clear read on post-launch performance.
We're hiring a contingent Program Manager to support the sustaining OPM and PCE teams across multiple programs.
The role owns recurring reporting (KPIs, meeting minutes, leadership decks), maintains our internal systems (Butterfly notifications, Workplace/Wiki, incident management tooling), creates and reconciles POs, and builds advanced Google Sheets/Excel models.
We're looking for 2-4 years of consumer hardware experience, excellent written and verbal communication, and someone who can turn messy inputs into clean trackers and crisp decks with minimal hand-holding.
BA/BS in business administration or a related field required.
A Program Manager needed with 2 years of experience in Consumer Hardware and can support the sustaining operations in the following areas:

Job Responsibilities:

Coordinate projects, making detailed plans to accomplish goals and directing the integration of technical activities.
Present and explain proposals, reports and findings to clients.
Reporting: Consolidating KPIs, attendees list, meeting minutes, and preparing slide decks for various reports
Maintain internal systems: Set up butterfly tools and notifications, Workplace/Wiki Maintenance, Incident management systems
POs: Create, track, audit
Analyze technology, resource needs and market demand, to plan and assess the feasibility of projects.
Confer with management, production and marketing staff to discuss project specifications and procedures.
Consult or negotiate with clients to prepare project specifications.

Skills:

2 years of experience in consumer hardware
Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
Strong ability to work independently and manage one's time.
Strong knowledge of business and management principles involved in strategic planning, resource allocation, and production methods
Strong understanding of MS Office and Google Suite of Tools (Docs, Sheets). Jira

Minimum Qualifications:

Data Analysis, Reporting, Strong Excel Experience
Communication across teams and ensuring their actions are complete, clear communication in reason behind actions to be completed - Program Management
Strong knowledge of business and management principles involved in strategic planning, resource allocation, and production methods

Preferred Qualifications:

Education/Experience:

Program Manager I

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