Member Relations Specialist

Top Job

Located in Honolulu, HI

Salary: Up to $23/hr

Express is seeking a Member Relations Specialist!

Want to work for a non-profit organization, and voted one of Hawaii's Best Credit Unions by the Honolulu Start-Advertiser? We need a Member Relations Specialist with at least 3+ years of teller/operation/customer service, and loan experience. Must have a High School diploma or equivalent, and basic understanding of MS Office Suite.

Interested? Give us a call at 808-792-7015 to get started on your next career opportunity!

Pay: Up to $23/hr

Location: Honolulu

Schedule: Mon-Fri, 9a-5pm, Sat- 9a-1pm

Benefits upon hire:

This employer offers a competitive benefits package designed to support employees' health, financial well-being, and professional growth.

Health & Insurance Benefits

• Employer-paid medical, prescription drug, and vision insurance, with UHA and Kaiser plan options available
• Employer-paid dental insurance through HDS
• Healthcare and dependent care spending accounts
• Company-paid life insurance
• Optional long-term disability insurance

Retirement & Financial Benefits

• 401(k) retirement plan with an exceptional employer match of 200% on the first 5% of employee contributions
• Transportation and parking subsidies to help offset commuting costs

Time Off & Work-Life Balance

• Paid Time Off (PTO)
• 12 paid holidays annually, with 13 paid holidays during election years

Career Development

• Leadership and management development opportunities designed to support long-term career growth and advancement

Invest in Your Future

• Employees have access to comprehensive health coverage, generous retirement benefits, paid time off, commuter assistance, and professional development opportunities that support both personal and career success.

As the Member Relations Specialist you will oversee the following:

• Build strong member relationships by identifying financial needs and recommending products and services that add value.
• Open new accounts, assist with loans, and deliver personalized solutions to help members achieve their financial goals.
• Generate branch growth through cross-selling, referrals, and exceptional member service.
• Process teller transactions accurately while creating a welcoming and positive member experience.
• Support branch sales, service, and operational goals through collaboration, professionalism, and a commitment to excellence.

How to apply to our Member Relations Specialist opportunity and learn about our other positions:

• CALL 808-792-7015 to schedule an interview
• REPLY to this job posting with an updated resume
• SUBMIT an online application - expresspros.com/apply

#HIOFFICE

Express Office: Honolulu

1130 North Nimitz Highway

Suite A135

Honolulu, HI 96817